OLEVS Lady's Pink Diamonds - Purple

OLEVS Europe / SINCOM - Gems Investment Company a.s. do not support all countries. Please check final shipping rate when checking out or drop us an email at sale@olevseurope.com

For DHL/Fedex/PPL/ČP express shipments, expect a 3-7 business days delivery time. Our shop will not be held responsible/reliable for lost goods if an incorrect shipping address is provided or delayed shipments (Due to any reason such as Christmas overload etc.).

Should you have a preferred courier preference please also drop us an email at sale@olevseurope.com

Shipping price may change due to sale promotions. The exact shipping fee is subject to the shipping fee displayed when checking out.

Additional Information

Due to restrictions in some countries like Iran,Nigeria, Afghanistan etc we are not accepting / shipping any orders. Also, we are unable to ship to PO Boxes, Army Post Office (APO), Fleet Post Office (FPO) addresses, and conflicted zones or unsafe territories.

We process orders Monday-Friday (excluding holidays).

We don’t deliver orders on Weekend or holidays.

We handle order time 2-3 days during Monday to Friday (excluding holidays).

If you order multiple items, you may get multiple deliveries. We’ll send you a shipping confirmation email for each shipment, so you’ll know exactly what to expect and when to expect it.

When a order ships you will receive a confirmation email with the tracking information. You can also track your order by logging into your account.

The time it takes to receive your order varies depending on the location and efficiency of the local express services. Kindly note the time-frame of 3 - 10 business days is given as a guideline only and may be subject to change due to customs delays and unexpected events like Epodemic Situation of Covid-2019,etc.

Special Reminders

Pre-sale products may not apply to the above delivery lead time, customer service team will inform you accordingly.

During peak periods, due to the high volume of orders, it may affect the delivery time. Please understand that if you have not received the goods long time after receiving the shipping confirmation, please wait patiently or contact the courier company.
We will try our best to deliver the goods within the above estimated delivery lead time. If we fail to deliver within the estimated timeframe, you can cancel the order and receive a full refund of the payment. Other than that, we will not make any compensation to you.

In case of special circumstances (such as warehouse stock take, holidays), Covid-2019,weather, manpower and other factors leading to delayed delivery or extended delivery time, customer service will notify the customer in advance.
After the buyer has left the message, the customer service will manually review the message. Therefore, if your order has a message, it will affect the normal delivery and delivery time limit.

If the shipping address or information you leave is incorrect or not completed, it will directly lead to the failure to deliver or delay the delivery time.

Changes in shipping address will not be accepted after the order is confirmed.

If one or more of the items you ordered are out of stock or there are other conditions that cannot be delivered, Customer Service team will contact you in time and proceed with the subsequent cancellation of the order and refund process.

CUSTOMS, TAXES, DUTIES AND FEES

Prices displayed on the website are in EUR. (Excluding any Import Duties / Custom / VAT Charges etc.)

Some countries may have Import duties, VAT taxes, Custom fees, brokerage fees, extra local carrier charges or other charges etc. issued by recipient’s local government or agents. Any such charges have to be taken care by the recipient.

IMPORTANT NOTES: Shipping Fees will not be refunded for the packages that are refused at the recipient end.

If you have any question about shipping, please contact via E-mail: sale@olevseurope.com to find more.

1) keep the watch clean
2) visit the service regularly to check for water resistance
3) have the automatic movement cleaned and oil changed regularly (done as part of general maintenance, every 2-5 years)
4) try to avoid strong shocks
5) Do not expose the watch to unnecessarily hot or salt water
6) for quartz watches, keep an eye on the battery life

For watches, follow the rule - don't turn the hands in the opposite direction, don't turn the date-day between 12 and 4 am (there is a risk of damaging the movement).

HOW TO CARE FOR AN AUTOMATIC/MECHANICAL WATCH?

MANUAL WINDING

During normal wear, automatic watches wind themselves due to the movement of the wrist. However, if you do not wear it for a long time and it stops, you will need to set the time and wind the watch manually for the first time before using it again. To do this, simply turn the crown about 20 times towards 12 o'clock.

For watches, follow the rule - don't turn the hands in the opposite direction, don't turn the date-day between 12 and 4 am (there is a risk of damaging the movement).

RUNNING RESERVE AND WINDING RESERVE

Every automatic machine has a certain running reserve. The watch must be worn for at least 8 to 10 hours a day to maintain the manufacturer's power reserve at its maximum. If you put your watch away for longer than its current power reserve, it will stop and you will have to readjust it before wearing it again. For example, if you put a watch with a power reserve of 28 to 42 hours away on a Friday night, it will no longer work on Monday morning.

If you don't wear your watch every day and want to avoid having to set the time repeatedly, you can get a winding device from us. In it, the watch moves and thus continuously winds. On Friday evenings, you simply place it in the winder and set the desired rhythm. The watch is wound over the weekend and is ready for use on Monday morning.

REGULAR SERVICING AND ULTRASONIC CLEANING

Mechanical movements require regular servicing and checking by authorised workshops - only in this way can you ensure accurate operation within the permitted differential for the model or brand. Compared to quartz movements, mechanical watches are much more sensitive to various factors such as gravity, shocks during normal use, magnetism, vibrations or temperature changes. For greater variation in operation, we recommend a service visit. As with quartz watches, it is a good idea to have a mechanical watch ultrasonically cleaned at least once every 1-3 years.

ULTRASONIC CLEANING

Not only will the service replace the battery and check the watch's seals, but it can also clean the case and bracelet in an ultrasonic bath. To maintain the attractive appearance of your watch, it is a good idea to have it cleaned in this way at least once a year.

The ultrasonic treatment not only helps to remove all the dirt from the case and bracelet, but also prolongs the life of the watch, especially its moving parts. This is doubly true for the bracelet, as dirt that settles inside can cause excessive friction between the parts and damage them.

Mechanical watches

This type of watch movement requires more attention than other movements. Always take the watch off your wrist when winding it down. Regular servicing should be a matter of course for these types of watches, ideally every 2 to 5 years.

It should be remembered that these types of watches are less resistant to shock and jolts and also have less accuracy than battery-operated watches.

Mechanical watches require regular winding, while automatic watches need to be kept running by activity, by wearing. The power reserve on full winding is a minimum of 42 hours, then they need to be re-wound or worn. Fully winding the watch does not guarantee it will be worn all day during sedentary work or low activity, in short it depends on the movements of the hand on which you wear the watch.

Quartz watch battery

BATTERY REPLACEMENT

The movement of a quartz watch is battery powered and therefore does not need to be wound. However, the battery does need to be changed periodically, and at the latest after the end of its service life. This is usually no longer than two years.

Always have the battery in your watch replaced at a service centre. Never try to replace it yourself at home. The battery life is around 24 months (remember that the watch was made much earlier than you bought it, so the battery may have been in the watch longer). However, the lifespan depends on various factors, such as the type of movement used. A watch with a chronograph will use more power than a watch without one. Always have a non-working battery removed as soon as possible. If it is inside the watch for too long, it can cause serious damage to the movement.

CARE OF THE RINGS

If you plan to use your watch in water or suffer from excessive sweating, be sure to avoid the leather strap. Leather is not friends with water, so steel or rubber straps are preferable in this case.

The lifespan of leather straps under normal conditions of use will last about a year, year and a half. After this period, we recommend replacing it with a new one.

The elasticity and colour of leather is mainly affected by humidity, skin acidity, sweat, chemicals, sunlight, level of wear.