Warranty
Warranty conditions and maintenance of OLEVS wristwatches
The warranty is for a period of 24 months from the date of purchase of the watch and covers manufacturing or hidden defects. The warranty period for the watch movement is 12 months after renovation or repair.
The following are excluded from the warranty:
- normal wear and tear;
- damage caused by impact, shock, rough handling, chemicals, contact with a strong magnetic field;
- defects caused by unprofessional outside intervention, incorrect use, insufficient care;
- mechanical glass damage;
- battery;
- strap (leather, rubber, metal).
Care tips: Protect the watch from falls, strong shocks and vibrations, chemical influences and strong magnetic fields (speakers, airport security scanners, computers, mobile phones, microwave ovens, etc.). Do not expose the watch to direct sunlight and do not leave it in a hot place for a long time (e.g. in the car in summer).
Do not expose the watch to rapid temperature changes. Do not open the watch case and protect the movement from unprofessional interventions.
Batteries should be replaced and malfunctions checked only by an specialist shop. If the watch is within the two-year warranty period, the battery replacement or any assessment of a possible defect must be carried out by the authorised dealer OLEVS Europe, otherwise, the customer loses the right to the warranty.
All quartz models have a threaded caseback.
To maintain the water resistance properties, the bottom seal must be replaced each time the case is opened, i.e. even when replacing the battery. For waterproof watches, make sure that the crown is in the basic position or that it is screwed on before using it in water. Do not use the crown or buttons when the watch is wet or underwater.
Watches that do not have the WATER RESISTANT mark, 30M (3 ATM), 50M (5 ATM), are not waterproof and are not suitable for contact with water!
If on the dial or on the back of the watch the following is marked:
- WATER RESISTANCE 30M (3ATM) - the watch is protected against the effects of splashing water (rain, hand washing etc.);
- WATER RESISTANCE 50M (5ATM) - the watch is water resistant, suitable for hand washing or showering;
- WATER RESISTANCE 100M (10ATM) - the watch is water resistant, designed for swimming, diving, sports activities and demanding climatic environments or for frequent contact with water.
Deviation of time accuracy (applies at temperatures of -5 to +30 °C):
- Quartz (battery powered) +/- 30 s in 30 days
- Mechanical + 24 s/- 6 s in 24 hours
- Mechanical and quartz (battery powered) after renovation + 60 s/- 30 s in 24 hours
Maintenance:
Clean the watch with a damp soft cloth and soapy water and let it dry. Use a microfibre cloth to dry and polish. If the watch has come into contact with salt water, rinse it in fresh water and dry it.
In the event of a complaint or repair, please send the watch in its original packaging or packed in such a way that the watch does not get damaged during transport.
The warranty is for a period of 24 months from the date of purchase of the watch and covers manufacturing or hidden defects. The warranty period for the watch movement is 12 months after renovation or repair.
The following are excluded from the warranty:
- normal wear and tear;
- damage caused by impact, shock, rough handling, chemicals, contact with a strong magnetic field;
- defects caused by unprofessional outside intervention, incorrect use, insufficient care;
- mechanical glass damage;
- battery;
- strap (leather, rubber, metal).
Care tips: Protect the watch from falls, strong shocks and vibrations, chemical influences and strong magnetic fields (speakers, airport security scanners, computers, mobile phones, microwave ovens, etc.). Do not expose the watch to direct sunlight and do not leave it in a hot place for a long time (e.g. in the car in summer).
Do not expose the watch to rapid temperature changes. Do not open the watch case and protect the movement from unprofessional interventions.
Batteries should be replaced and malfunctions checked only by an specialist shop. If the watch is within the two-year warranty period, the battery replacement or any assessment of a possible defect must be carried out by the authorised dealer OLEVS Europe, otherwise, the customer loses the right to the warranty.
All quartz models have a threaded caseback.
To maintain the water resistance properties, the bottom seal must be replaced each time the case is opened, i.e. even when replacing the battery. For waterproof watches, make sure that the crown is in the basic position or that it is screwed on before using it in water. Do not use the crown or buttons when the watch is wet or underwater.
Watches that do not have the WATER RESISTANT mark, 30M (3 ATM), 50M (5 ATM), are not waterproof and are not suitable for contact with water!
If on the dial or on the back of the watch the following is marked:
- WATER RESISTANCE 30M (3ATM) - the watch is protected against the effects of splashing water (rain, hand washing etc.);
- WATER RESISTANCE 50M (5ATM) - the watch is water resistant, suitable for hand washing or showering;
- WATER RESISTANCE 100M (10ATM) - the watch is water resistant, designed for swimming, diving, sports activities and demanding climatic environments or for frequent contact with water.
Deviation of time accuracy (applies at temperatures of -5 to +30 °C):
- Quartz (battery powered) +/- 30 s in 30 days
- Mechanical + 24 s/- 6 s in 24 hours
- Mechanical and quartz (battery powered) after renovation + 60 s/- 30 s in 24 hours
Maintenance:
Clean the watch with a damp soft cloth and soapy water and let it dry. Use a microfibre cloth to dry and polish. If the watch has come into contact with salt water, rinse it in fresh water and dry it.
In the event of a complaint or repair, please send the watch in its original packaging or packed in such a way that the watch does not get damaged during transport.